Shipping and delivery of products

SANTA LUCIA VINI, by handing over the selected products to its trusted couriers for shipment, shall not be liable for any delivery problems caused by errors in the communication of personal data and delivery addresses caused by the customer, as well as for any loss and/or damage to the goods.


SANTA LUCIA VINI will process orders placed within 7 working days and, in any case, the purchased goods will be delivered within the terms set out in art. 54 of Legislative Decree 205/06, within 30 days from the day after the consumer placed the order. No responsibility can be attributed to SANTA LUCIA VINI for delayed or non-delivery attributable to force majeure or fortuitous events.


The consumer is required to verify, upon receipt, the conformity of the product delivered to him/her with the order placed; only after such verification, and subject of course to the right of withdrawal provided for by law, the consumer must sign the receipt documents. By filling in the personal data sheet in the registration procedure necessary to activate the process for the execution of this contract and the relative further communications, the consumer and/or customer authorises SANTA LUCIA VINI to communicate their non-sensitive personal data (residence, telephone number) to the couriers and/or shippers of trust used for the delivery of the purchased goods in order to allow the necessary procedures for their delivery.


SANTA LUCIA VINI, through its trusted courier, ships throughout Italy, including the islands. Product delivery times are two to three working days in Italy and an additional two working days for the islands.

Shipping methods and rates